Tuition Policy Refund

Written Notice

a) To initiate a refund, written notice must be provided:


Refund Entitlement

a) Refund entitlement is calculated on the total tuition fees due under the contract, less the applicable non-refundable application or registration fee. Where total tuition fees have not yet been collected, the institution is not responsible for refunding more than has been collected to date and a student may be required to make up for monies due under the contract.

b) If the institution has received fees in excess of the amount it is entitled to under the student contract, the excess amount must be refunded.

Refund Policy for Students

a) Refunds before the program of study begins:


b) Refunds after the program of study starts:


Other Refund Policy Requirements

a) Where a student is deemed not to have met the institutional and/or program specific minimum requirements for admission, the institution must refund all fees paid under the contract, less the applicable non-refundable application or registration fee.

b) Where a student withdraws or is dismissed from their program, they are entitled to 100% refund of any as-yet to be received consumables that have been pre-paid.

c) Where an institution provides technical equipment to a student, without cost to the student, and the student withdraws or is dismissed, the institution may charge the student for the equipment or use of the equipment on a cost recovery basis, unless the student returns the equipment unopened or as issued within fourteen (14) calendar days.

d) Refunds owing to students must be paid within thirty (30) calendar days of the institution receiving written notification of withdrawal and all required supporting documentation, or within thirty (30) calendar days of an institution's written notice of dismissal.

e) Where the delivery of the program of study is through home study or distance education, refunds must be based on the percent of the program of study completed at the rates specific to Section 37.12 of the PCTIA Bylaws.